At Skn Box, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at info@sknbox.com with your order number and any relevant details. We un

<h3 id="lost-packages">Lost packages</h3>At Skn Box, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at info@sknbox.com with your order number and any relevant details. <h3 id="damaged-packages">Damaged packages</h3>We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team at info@sknbox.com within 24 hours of receiving the order and include photos of the damaged items or package.We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.

What if my package gets lost or arrives damaged?

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email at info@sknbox.com or leave a message below for further assistance. Include a photo of the item received and the name of the missing

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email at <a href="mailto:info@sknbox.com">info@sknbox.com</a> or leave a message below for further assistance.Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.While we may not be able to guarantee your exact order is replaced due to potential stock issues, we&#x2019;ll resolve the situation as best we can!

Issues with my order

What if my package gets lost or arrives damaged?

What if I receive the wrong item in my order?